At Digiwish we strive to deliver the highest quality digital marketing services to our clients. We understand that sometimes circumstances change, and you may need to request a refund. This policy outlines the conditions under which we issue refunds and the process for requesting one.

Eligibility for Refunds

We are committed to ensuring your satisfaction with our services. If for any reason you are not satisfied with our services, you may be eligible for a refund under the following conditions:

1. Service Non-Delivery: If the services you purchased were not delivered as agreed upon.
2. Service Dissatisfaction: If you are not satisfied with the service quality, you may request a refund.
3. Duplicate Payment: If you were mistakenly charged multiple times for the same service.

Refund Request Process

To request a refund, please follow these steps:

1. Contact Us:  Email our support team at digitaldigiwish@gmail.com with your request. Please include your name, contact information, and a detailed description of why you are requesting a refund.
2. Review Process: Our team will review your request and respond within 7 business days.
3. Refund Approval: If your refund request is approved, we will process the refund immediately. The funds will be returned to the original payment method within 7 business days, depending on your payment provider.

Conditions for Refunds

– Refund requests must be made within 30 days of the purchase date.
– Refunds are only available for services that have not been completed or partially delivered.
– No refunds will be issued for completed services where the client has acknowledged satisfaction.

Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

– Customized digital marketing strategies that have been fully implemented.
– SEO services where results have been delivered as per the agreed-upon metrics.

Contact Information

If you have any questions or need further assistance, please contact us at:

– Email: digitaldigiwish@gmail.com
– Phone: +918005852199
– Address: 2 Floor Manak Co-working space opposite new power house kajari road Jodhpur 342003